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  • Writer's pictureGiao Huynh

Role of a Chief Information Officer: What Does a CIO Do?

A CIO is a member of a company's executive team who is in charge of the information technology (IT) department. One of their objectives is to maintain and improve the organization's internal technology processes in order to maximize company productivity and make complex tasks more achievable through automation. They must also ensure that the technological functionality complements the CEO's overall strategic vision.




What does a CIO do?


A CIO is in charge of ensuring that the IT department operates effectively within the larger context of an organization, particularly in terms of costs and brand strategy. Among the more mundane responsibilities are:


Approval of information technology equipment purchases: CIOs are in charge of monitoring the IT department's budget and deciding whether and how to purchase the necessary equipment.


Delegating tasks to increase productivity: As part of their job, a CIO is responsible for breaking down a large project into segments for different departments to work on.


Managing the IT department and its employees: CIOs are expected to manage all IT department employees. They respond to employee inquiries, monitor overall department progress, and ensure that every employee has a productive work ethic.


Overseeing new network and system implementations: They are in charge of planning and supervising each step of the implementation process with the assistance of the IT director and tech department managers. Deploying new CMS systems and ensuring security compliance are common projects.


Among the higher-level organizational tasks are:


Creating business relationships with IT vendors: A CIO maintains positive relationships with vendors and suppliers who create or manufacture IT devices for corporate use. This can be beneficial in learning about new technologies ahead of competitors.


Keeping up with industry trends and new IT technologies: CIOs stay on top of changes in information technology. They frequently read reports and studies on new technologies that may be useful to the company's internal processes or communication channels, ensuring the organization's competitiveness.


Strategizing and developing solutions tailored to the needs of the company: CIOs may be asked to develop custom technology solutions that directly benefit the company and employee productivity. This could include developing a custom CMS system or devising remote working solutions.


Collaboration with other company executives to identify best practices: They must work with their executive counterparts to discuss issues, improvements, or information to be distributed to employees.


Depending on the organization's size, the CIO may wear more of these hats or delegate the majority of the mundane work.


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