One of the truths of the software development process is that it is never really finished. If you've ever worked on a product or service, you know that it requires constant optimization and that you often have to deal with situations and problems you couldn't have imagined. For this process to be successful, you must be flexible and handle any situation that arises.
This is what makes software maintenance activities so important during the current economic crisis related to the pandemic and the change in the way we work and the types of digital products we need.
What is software maintenance?
Software maintenance is any type of activity involved in optimizing a software product. Some think of it as a post-launch process, but without thinking about software maintenance aspects like hosting, infrastructure, and disaster recovery, your project cannot succeed in the longer term.
Software maintenance is not just about fixing bugs, it is also about constantly improving your product and ensuring that it works at a level that can provide the most value to users.
What are the benefits of software maintenance services?
Key software maintenance benefits include:
Reduce cost by adding new features and services
If your product or service is well maintained, it also means it's easier and cheaper to add new features or add new business value. With complete, easy-to-understand documentation and a lighter infrastructure, your team will be better equipped for any change and won't have to spend valuable time on things they shouldn't. it was updated a long time ago.
At TPP Software, we use other ways to reduce software maintenance costs for our customers. All of our maintenance engineers are working on multiple projects simultaneously, so you only pay for their time when needed.
We also use other money-saving methods with our team. In addition to maintaining their IT systems, they can also develop them. Including development and maintenance activities in the budget will allow you to meet changing market needs without increasing your costs.
The start-up processes save your time
There's one thing that speeds up your team's workflow: mature, reliable processes. Most importantly, you should create this in collaboration with all your team members and closely follow the best practices they use. In this way, they will not consider this procedure as a burden and something else to check, but rather a useful guide that allows them to save time in performing their daily tasks.
At TPP Software, we use operational processes based on our years of experience. In practice, this means that if a problem occurs, your service will be restored faster.
You are more prepared for any problem
I discussed this in my last article on software maintenance strategy, but I'll say it again: with software maintenance tasks completed regularly, you can be confident that if your product or service breaks, you're ready to deal with the problem. situation. One element of your document should be a manual detailing how your team will respond to specific critical questions, including division of responsibilities, key contacts and processes.
Your team should also have backup and disaster recovery plans written and implemented so they can follow along in the event of any kind of software issue.
Ensure your project continuity
With a software maintenance process in place, you can be confident that your project will survive any issues. It doesn't matter if your server goes down or user demand increases, your app/service can support either one.
Ensuring that your infrastructure and all IT systems are operating at peak performance is critical to project continuity. Without this process, you risk losing your previous efforts/efforts in unexpected circumstances. Again, having the disaster recovery plan I mentioned in the previous paragraph is important for project safety.
Improve your data security
Software maintenance also aims to improve the security of your data. Hosting your application infrastructure using the most secure method possible can make or break your digital product. As you can see, software maintenance should be considered at any stage of the product development process, from planning to post-implementation optimization.
You can focus on your core business
Finally, there's nothing quite like knowing you can focus on your core business instead of trying to make your software work. By outsourcing your software maintenance tasks to an external technology partner, you can finally focus on what you do best and grow your business at lightning speed.
This is also especially true if your team uses software development process automation. Implementing Continuous Integration and Continuous Delivery tools and flow tracking will allow you to develop your product or service more efficiently.
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